Our goal at Marisa's Skin Care is to offer the best possible service to our clients and we do our best to accommodate your busy schedules. Last minute cancellations, overlooked appointments don't allow us to run our business smoothly. We are always understanding that circumstances may arise which make it impossible for you to keep your scheduled appointment. Please be informed of our booking policies.
Convenience in Booking
The best way to book at MSC is through our convenient online booking. If you have questions, feel free to call the salon. We will call you back as soon as we are out of our service. We also are able to book through Marisa's Skin Care Facebook page.
In order for us to offer your appointment time to other clients we ask you give 24 hour notice for cancellations. If an appointment is cancelled within the 24 hour period it is subject to a charge of 50% of your scheduled service.
No Show Policy
Any appointments missed without notice will require a credit card be held on file for future bookings.
For overlooked appointments a 100% repayment of your missed appointment will be charged upon rescheduling.
Online booking is disabled for no show appointments, booking is required through the salon.
If you have not attempted to contact us regarding being late for your appointment, we reserve the ability to offer up your spot to another client. Depending on the duration of your service, after 15 minutes we may attempt to reach you to confirm/reschedule.
If an appointment is overlooked & no attempt is made to reach us, please refer to our No Show policy.
In Appointment Policies
Though we are a child friendly space, we ask that noise be kept to a minimum as we offer relaxing services. This helps you & others enjoy their relaxation.
Because Marisa's Skin Care is a quiet space you can enjoy some me or some girl time, we ask you silence your phone during your service.